CDW Berbee InformaCast® Support
Phone: 888.793.2480 or
608.288.4000 - Option 5
Email: help@berbee.com
ToolsInformaCast Troubleshooting Tool IP Speaker Reporting Tool - (Currently is not compatabile with InformaCast 5.x and above.) |
InformaCast Documentation
Telephony Installations
- Guide to upgrade your current install to Version 5.03 - (Zip File)
- Tool to ensure SNMP is enabled on CallManager(s) - (Zip File)
- Installation and Use Guide for telephony environments - (PDF File)
Version 5.04 | For Versions Prior to 5 Release
- QuickCheck Guide (a
checklist to accompany the Install Guide) - (PDF File)
For Version 5.03 | For Versions Prior to 5 Release
- Log Search Tool (a tool to
search through InformaCast logs for common errors) - ZIP File
- Planning and Troubleshooting
InformaCast for CallManager Upgrades (a document to ensure
a smooth InformaCast transition to a new CallManager version)
- (PDF File)
- External Paging System Integration (install manual to integrate legacy analog paging systems) - (PDF File) IMPORTANT ANNOUCNEMENT. InformaCast's External Paging System Integration is no longer available and license keys will not be modified to enable it. (Mid-2007 the feature will be removed entirely from the InformaCast product.) CDW Berbee recommends the Atlas Zone Controller for integrating InformaCast with analog speakers. For additional information on the Zone Controller, please contact atlassales@atlassound.com or ipt-apps@berbee.com .
IP Speakers
- IP Speaker Installation Document - (PDF File)
- Speaker Update Survival Guide - (PDF File)
Non-Telephony Installations
- Installation and Use Guide for non-telephony environments - (PDF File)
Version 5.04 | For Versions Prior to 5 Release
Call Manager Express Installations
- Installation and Use Guide for Call Manager Express environments - (PDF File)
Version 5.04 | For Versions Prior to 5 Release
Tutorials
Other Tools


