Remote Managed Services

CDW Berbee’s Remote Managed Services Offerings allow you to partner with us for support of your dedicated networks, systems, databases, and select applications—at your place or ours. Our modular approach to system management allows you to select the services that best support your individual business goals and current capabilities. We provide three Remote Managed Services Offerings:

• Advanced Monitoring
  - System monitoring
  - Incident management
  - Customized escalation protocols
  - Break/fix capabilities

• Proactive Maintenance
  - Advanced system monitoring
  - Proactive system patching
  - Break/fix capabilities

• Availability Management
  - Advanced monitoring
  - Proactive maintenance
  - Availability guarantee
  - Fixed price
  

Our Remote Managed Services can be performed for most major technology platforms anywhere in the world, including Microsoft Windows, Exchange, SQL, and SharePoint; Linux; AIX; Solaris/Oracle; VMware; IBM Domino, System i, WebSphere, and DB2; and Cisco Unified Communications, IPS, MARS, and networking (switches, firewalls, routers).

Our Remote Managed Services Offerings allow you to focus on your core business, leaving the day-to-day management and support to us.

To learn more about CDW Berbee's Remote Managed Services solutions contact your local CDW Berbee representative or call 888.888.8835.